Privacy
Royal Touch values your privacy. We will not disclose any of your information to any third party and do not store your credit card number if you use it to purchase items from our online store. Any personal information we keep is used only for allowing customers to be updated on their order status and for promotion mailings, which everyone always has an option to unsubscribe from.
Security
Security is a top priority for us, which is why the entire website is encrypted using an SSL Certificate (secure socket layer). You can see this in checking that your URL starts with https://shop.rtcaviar.com (the‘s’ in https signifies a secure connection).
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Consumer Safety Policy
Royal Touch takes serious precautions to ensure that your orders are delivered in the freshest condition. Royal Touch uses special, secure, temperature-controlled packaging technology to assure safe food transportation to its destination. Any accidental transportation damage must be addressed with a shipping carrier (FedEx) in accordance with their specific policy. To prevent our product from the risks associated with spoilage, adulteration or misbranding, we cannot resell returned food items. Hence, we must discard returned food. Royal Touch shall not be liable for any damage as a result of any delay or failure to deliver for any reason including, but not limited to, problems with the carrier, any acts of God, fire, flood, accident, sabotage, strike, slowdown or other labor difficulties, war, riot, delay in transportation, or defaults of common carriers.
Security
Security is a top priority for us, which is why the entire website is encrypted using an SSL Certificate (secure socket layer). You can see this in checking that your URL starts with https://shop.rtcaviar.com (the‘s’ in https signifies a secure connection).
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Consumer Safety Policy
Royal Touch takes serious precautions to ensure that your orders are delivered in the freshest condition. Royal Touch uses special, secure, temperature-controlled packaging technology to assure safe food transportation to its destination. Any accidental transportation damage must be addressed with a shipping carrier (FedEx) in accordance with their specific policy. To prevent our product from the risks associated with spoilage, adulteration or misbranding, we cannot resell returned food items. Hence, we must discard returned food. Royal Touch shall not be liable for any damage as a result of any delay or failure to deliver for any reason including, but not limited to, problems with the carrier, any acts of God, fire, flood, accident, sabotage, strike, slowdown or other labor difficulties, war, riot, delay in transportation, or defaults of common carriers.